Paegas Assistant 333 gets enthusiastic response

• New service shoots past original expectations
• Paegas Assistant info-line keeps expanding to meet growing demand

Paegas Assistant operators have already successfully handled tens of thousands of telephone-number queries and patched through hundreds of conference calls. "Weve been very pleasantly surprised by the level of interest in the new service. Were already 20 percent ahead of our original expectations for the entire year in terms of number of calls, and those estimates were founded on data compiled by operators who started up similar services in other countries," said RadioMobil press spokeswoman Tereza Kakosová. Callers like Paegas Assistant particularly because they dont have to remember or write down the number they request but are instead directly connected by operators, who will even send the number by SMS free of charge. "The service is ideal for drivers, for example, who need to concentrate on the road. For them its as simple as dialing 333 and letting Paegas operators do the rest," Kakosová added. In addition to finding telephone numbers in various databases (e.g. fixed networks, Paegas, Edit) and directly linking callers to those numbers, 333 operators can also schedule calls and arrange conference calls, either on the spot or at an appointed time. Because databases are often linked, numbers can be searched for by name, address and, in some cases, profession (e.g. locksmiths in Tábor). In the short time since its inception, Paegas Assistant - the first service of its kind in the Czech Republic - has generated an enthusiastic response from the public. RadioMobil carefully monitors the line to make sure that requests are received and information dispatched as effectively as possible. Paegas Assistant operates around the clock and is continually recruiting new operators, who undergo rigorous training to ensure that customers needs are met. RadioMobil, a.s. is the operator of the GSM network called Paegas. Its largest shareholders are Eeské radiokomunikace a.s., with 51 percent, and the international consortium CMobil, which holds a 49 percent stake. CMobil comprises the largest mobile-communications operator in the world, T-Mobil, Italys TIM, and PVT, TMP and SKS. The Paegas GSM network today provides coverage to 96 percent of the Czech population. Customers can take their Paegas GSM mobile telephones to 65 countries around the world and utilize the roaming services of 126 operators. Some 500,000 customers were using Paegas GSM services as of the end of May, 1999.

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T-Mobile Czech Republic, a member of the international telecommunications group Deutsche Telekom, has almost 6.2 million customers, the number-one operator in the Czech market. T-Mobile is an integrated operator: in addition to telecommunications services, it offers comprehensive ICT solutions not only for companies, but also for other organizations and individuals. It provides outstanding services in the high-speed network, which was proved repeatedly by benchmark testing performed by umlaut (former P3) with Best-in-Test seal.

T-Mobile Czech Republic places emphasis on taking a responsible approach to the environment and society. It adheres to fair business practices, helps beneficial applications and services to see the light of day, supports non-profit organizations, small businesses and individuals, and lends a helping hand whenever crisis situations arise. The company’s employees serve as volunteers in many places across the entire Czech Republic.

More information about the company is available at www.t-mobile.cz, www.t-press.cz (the portal for journalists) and www.t-mobile.cz/pomahame (information on the company’s CSR activities).

Contact details of the press unit: press@t-press.cz.